Reference

How 288bit Handles Your Personal Information

This page tells you exactly what data 288bit collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account data protectedPayment records kept privateNo data sold to third partiesYou can request your data any timePakistan-eligible accounts only
288bit How 288bit Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you have a question about the data we hold on your account — or you want to request a correction, export or deletion — reach out through any of the channels below. Our support team handles privacy requests alongside general account help, so you do not need a separate form or department.

Live Chat Open the chat icon from your account page. A support agent picks up privacy and data requests alongside standard account queries.
Email Support Send your data request to our support email. Include the mobile number linked to your account so we can locate your record quickly.
Account Settings Some data preferences — like cookie consent — are managed directly inside your account settings under the privacy section without contacting support.
HOW WE PROTECT IT

Data Handling You Can Actually Verify

We apply encryption to data in transit and at rest. Payment details passed through JazzCash, Easypaisa or Raast are handled by those networks under their own security protocols — we only store the confirmation reference, not your wallet PIN or mobile banking password. Your account access is protected by OTP verification on login, which means a new device triggers a one-time code to your registered number before entry is granted.

Encrypted Storage

Account and payment data is encrypted at rest. We do not store your JazzCash or Easypaisa PIN — only the transaction reference your wallet generates.

OTP Login Protection

Every new device or browser session prompts an OTP to your registered number. This stops unauthorised access even if your password is compromised.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the account flow. You can withdraw cookie consent from account settings at any time.

Data Retention Limits

We keep your data only as long as your account is active or as local law requires. Once a deletion request is confirmed, non-mandated records are removed within a reasonable period.

Your Questions About This Policy Answered

These are the questions we hear most often about how 288bit handles personal data. If yours is not here, contact support directly.

We collect your name, registered mobile number and any identity details you submit during account verification. Device and session data is also logged to secure your login.

We store only the transaction reference your wallet generates — not your PIN, mobile banking password or wallet account number. Payment processing runs through those networks' own secure systems.

Yes. Contact our support team via live chat or email with the mobile number on your account. We will locate your record and send you a summary of the data we hold.

Send a deletion request through live chat or support email. We remove non-mandated records within a reasonable timeframe. Records required by local law are retained only for the period the law specifies.

We share data only with payment networks like JazzCash, Easypaisa and Raast to process your transactions. We do not sell or rent your information to marketing companies or unrelated third parties.

Session cookies keep you logged in between pages. Analytics cookies help us improve the account flow. You can update your cookie preferences inside account settings without contacting support.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.